Customer service

As a customer of the Public Utility Department, you are always welcome to get in touch with us. We provide services for all six of our public utility types: gas, electricity, district heating, water, sewage disposal and refuse collection.

If you want to check your consumption and bills, you can use our self service options here on the website, or contact our customer centre.

Customer Centre
Stigsborg Brygge 5
9400 Nørresundby
Tlf. 9931 9445

Opening hours for personal contact:
Monday-wednesday kl. 9-15
Thursday kl. 9-17
Friday kl. 9-12

Our lines are open:
Monday-thurday kl. 8-17
Friday kl. 8-12